Welcome to Rumi Loom (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy serves as a comprehensive legal framework explaining how we collect, use, disclose, and safeguard your information when you visit our website, use our application, or engage with our “Loom Society” membership and “Atelier” bespoke services.
1. Information We Collect
We collect information voluntarily provided when you express interest in our products or participate in Loom Society activities.
A. Personal Data Provided by You
- Identity Data: Name, maiden name, last name, and username.
- Contact Data: Billing/delivery addresses, email, and telephone numbers.
- Bespoke/Customization Data: Physical measurements, style preferences, and occasion dates provided for our “Atelier” customized suit services.
- Financial Data: Payment card details processed via secure third-party gateways; we do not store full card numbers.
B. Automatically Collected Data
- Technical Data: IP address, browser type, time zone, location, and operating system.
- Usage Data: Pages viewed, links clicked, and interaction duration.
2. How We Use Your Information
- 01Order Fulfillment: To process stitched, unstitched, or bespoke orders and manage shipping.
- 02Membership Management: Administering “The Loom Society” loyalty points and member-only previews.
- 03Design Optimization: Analyzing preferences to refine our future “Ready to Wear” collections.
- 04Bespoke Consultations: Tailoring party and fancy suits to your specific anatomical data.
3. Disclosure of Information
Service Providers
Secure data sharing with payment processors and data analysts.
Logistics
Address sharing with couriers for Rumi Loom package delivery.
Legal Compliance
Disclosure required for legal proceedings or government requests.
5. Data Security
We implement industry-standard 256-bit encryption and organizational security measures. While we strive to protect your Atelier data, please note that no transmission over the internet is 100% secure. You provide information at your own risk.
6. Your Privacy Rights
Right to Access
Request a full transcript of your data and measurement history.
Right to Erasure
Request the permanent deletion of your Loom Society profile.
Right to Correction
Update inaccurate contact or measurement data at any time.
Data Portability
Transfer your collection data to another digital organization.
9. Contact Us
Rumi Loom Atelier Office
Email: support@rumiloom.com
Address: [Insert Physical Business Address]
Phone: [Insert Business Phone Number]